We're still open and ready to help, even in this pandemic. Get in touch to see how we can support your business.

About us

We're a small business that helps business people get what they want from their businesses


What we do


We're business analysts. We solve business problems. We do this mainly by reviewing business processes and business technology.

We help business people simplify, systematise, and automate the running of their businesses.

We'll find what is holding back your business, and help you achieve more, with practical solutions to the day-to-day operational problems your team face.

We concentrate on operations—on getting things done.

We help business people make better use of technology.

We use technology to make your life easier.

Every business is made up of people, technology and processes—people using various tools to do work. We'll help you to use better tools, and better ways of working, in your business—rather than hiring more people.

Why we do it


We believe that businesses are built to serve people. We know we can help business owners—the people, not the faceless corporations—to get more out of their businesses. We help real people to have time for their families, to relax or to feel financially stable.

Time for family

Save time and energy from running your business, and get a better work/life balance.

Relax and rest easy

Reduce human-error and say goodbye to worry. Your new intelligent systems will look after it.

Seize more opportunities

Never miss a business opportunity, with reports and automatic follow-up reminders.

Plan to retire early

Build a business model that you can pass on to your children or sell to fund your retirement.

This is our story


We're down-to-earth business process consultants. We started Middlestone because we want to make a difference. We want to help smaller businesses to work smarter, and to benefit from the advantages usually only available to larger organisations.

How we started

Middlestone Business Analysis was founded by Terry Hopper.

Terry is a Certified Internal Auditor® and a member of International Institute of Business Analysis and the Chartered Institute of Internal Auditors.  Terry has worked within accountancy, creative and financial services industries.  He has detailed experience of systems integration and process design projects.

Connect with Terry on LinkedIn.

Now Terry is joined by a small, but enthusiastic, team and an array of partners, and technical contacts.  With access to experts in most fields, together we can achieve anything!

We're evolving. Are you?

We're always developing our services as we identify new problems that business owners are facing.

As we build our business we're finding new problems to solve. As we solve these problems, we're finding new ways to solve our client's problems. And the process continues.

middlestone evolution

What can we do for you?

As independent business analysts, we work exclusively with owners and managers from small and medium-sized businesses.

We work with people who want to free themselves and their teams from time-consuming, mundane, and stressful business routines.

We can help you achieve just that, all on a small-business budget!

Our accreditations and partnerships


Here are a few of the certifications that our team have picked up along the way.

What makes us different


We find innovative and practical solutions to enable small business owners like you to save valuable time, reduce stress and never miss an opportunity again!

We're practical

We'll help you in your business, not just talk about it.

We don't just talk theory. We are not "gurus", "sensei" or counsellors. We don't play games. We won't inspire you to find the solution yourself.

We implement tangible, practical solutions for your small business.

We're independent

We'll give you an objective, unbiased opinion. Being on the outside looking in, we can get a clearer view of where improvements could be found.

We're also not tied to any preferred solution or system. We can recommend solutions that work for you, not just for your suppliers.

We're experienced

We know what it's like to run a small business, we run one too. We also know what works.

When you have a consultation with us it will always be with an experienced process specialist.

We work as a team and as partners

We mean this in two ways:

You'll have a team from Middlestone working on your project—not just one consultant. So the quality of our service doesn't depend on who we assign to you. You won't be lumbered with a junior or trainee who only knows the theory.

Secondly, we advocate for your business. Acting as your partner. Making sure you get the best solution for your needs.

Connect with Middlestone today

We work exclusively with leaders from small and midsized businesses who want to create blissfully efficient businesses.

We can help you achieve just that, put us to the test!

Contact us  ➝

Legal notices


Middlestone group is based in the South East of England. We serve businesses all across England and Wales. Our offices are at Suite 165, 80 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YU.

Middlestone Limited is registered in England and Wales • Company registration number 10260057.

Middlestone Business Analysis Limited is registered in England and Wales • Company registration number 10261471.

App Insight Ltd is registered in England and Wales • Company registration number 13534944.

Registered office 71-75 Shelton Street, London WC2H 9JQ.

Middlestone Business Analysis Limited is registered with the Information Commissioner's Office as a Data Controller under the Data Protection Act. Registration number ZA215091.



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